AI agents

Your new digital colleague

HI:RO Flex is a suite of customised AI agents that draw on your company’s internal knowledge: policies, procedures, documents, tickets, workflows and tools already in use.

These are not generic chatbots, but digital assistants tailor-made to support departments, processes and operational teams.

They answer questions, guide users, trigger workflows and reduce repetitive tasks, whilst respecting roles, permissions, privacy and company policies.

AI integrated into your processes

HI:RO Flex brings artificial intelligence into the tools your company already uses, such as Jira, Confluence and Jira Service Management.

Agents do not search for information online or work with generic data: they use only authorised internal sources, ensuring control, security and traceability.

The result is a capable, governed AI that is genuinely useful for day-to-day work.

Build up your company knowledge base
Policies, procedures, manuals, FAQs, support tickets
and documents are transformed into an accessible knowledge base that can be searched
using natural language.

Respect roles and permissions
Each user operates within
the information boundaries defined by the organisation.
Each person can only access what they are authorised to view.

Maximum customisation
HI:RO Flex integrates seamlessly into your existing ecosystem, without requiring you to learn
a new platform or manage
new processes.

It improves over time
and interactions are analysed
to identify missing content, recurring requests, critical processes and new opportunities for automation.

Where to start

You can start with a single agent dedicated to a specific area, such as HR or IT,
and then gradually extend the model to other departments or processes.

HI:RO Flex can be implemented on a modular basis:

STARTER
Policies, procedures, manuals, FAQs, support tickets and documents are transformed into an accessible information base that can be searched using natural language.

PROFESSIONAL
More staff for key departments,
with a structured knowledge base
and operational automations.

ENTERPRISE
An ecosystem of interconnected agents, featuring advanced governance,
cross-departmental processes
and KPI dashboards.

The result

Less time wasted looking for answers.

Fewer repetitive requests.

Greater independence for people.

Greater efficiency for the organisation.

HI:RO Flex doesn’t replace people: it empowers them.

It transforms business knowledge into a digital assistant capable of supporting teams on a daily basis, freeing up time for what really matters: decision-making, relationships, innovation and growth.

DONWLOAD THE PAPER

Request a demo

Policy made in accordance with Articles 13-14 of the GDPR 2016/679 (General Data Protection Regulation) Pursuant to Article 13 of the EU Regulation 2016/679 and in relation to the information that you will get, for the purpose of the protection of persons and other subjects regarding personal data processing, we inform you of the following: - Purpose of Processing - The data you provide will be used for the purpose of carrying out/filling out the "DGProlink Services" form; - Processing Modalities - Data processing modalities include analog (paper) and digital (by means of IT tools), in compliance with the provisions of art. 32 of GDPR 2016/679 regarding safety measures, by the Data Controller and/or specially appointed individuals and in compliance with the provisions of art.29 GDPR 2016/679; in compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to Art. 5 GDPR 2016/679, subject to free and explicit consent provided at the foot of this statement, your personal data will be processed and stored for the time necessary to achieve the purposes for which they are submitted and, in any case, for the period of time required by law; - Provision of data - The provision of data for the purposes referred to under point 1 are mandatory for any communications for commercial purposes and any refusal of authorization will result in the form being cancelled; - Data disclosure - The data provided will not be subject to disclosure; - Data controller - Personal data controller is DGProlink S.r.l. in the person of its legal representative; - Data subject's rights - At any time, you may exercise, pursuant to Articles 15 to 22 of EU Regulation no. 2016/679, the right to: a) request confirmation of the existence or non-existence of your personal data; b) get information about the purposes of the processing, personal data categories, recipients or categories of recipients to whom personal data have been or will be disclosed and, when possible, the storage period; c) get data rectification and erasure; d) get processing restricted; e) get data portability, i.e., receive them from the data controller, in a structured, commonly used and readable format, and send them to another data controller without hindrance; f) object to the processing at any time and also in case of processing for direct marketing purposes; g) object to automated decision-making concerning natural persons, including profiling; h) request to the data controller access to and rectification or erasure of personal data or limit the processing of personal data concerning the data subject or to object to its processing, as well as the right to data portability; i) withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation; j) file a complaint to a supervisory authority. You may exercise your rights with a written request sent to DGProlink Via Savona no. 97, 20144 Milan, Italy, to the postal address of the registered office Via Savona no. 97, 20144 Milan, Italy or to the email address info@dgprolink.it.